Always right about feelings.
About the day he just experienced.
About the fears (appropriate and ill-founded) in his life.
About the narrative going on, unspoken, in his head.
About what he likes and what he dislikes.
You'll need to travel to this place of 'right' before you have any chance at all of actual communication.
from Seth Godin's Blog on marketing, tribes and respect http://ift.tt/2haT6ot
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