Saturday, April 29, 2017

Empathy is the hard part

The rest is mechanics. We're not wired to walk in someone else's shoes, it's not our first instinct.

Showing up with empathy is difficult, hard to outsource and will wear you out.

But it's precisely what we need from you.

       


from Seth Godin's Blog on marketing, tribes and respect http://ift.tt/2oIibzx

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